Privacy Policy
How Sanzeros collects, uses and protects personal data — written plainly, so you can actually read it.
Who We Are
Sanzeros Security is a trading name of Sanzero Group Ltd, a company registered in England and Wales (company number 15506666), with its office at Office 13230, 182–184 High Street North, East Ham, London E6 2JA.
We are registered with the Information Commissioner’s Office under reference ZC041550. For the purposes of UK data protection law, Sanzero Group Ltd is the data controller for the personal data described in this policy.
Data Protection Officer: Gulled Garad Mah — info@sanzeros.com
What We Collect
We only collect what we need to respond to you and to deliver our services.
When you contact us through our website form, by email or by telephone:
- Your name
- Your email address
- Your telephone number, if you provide it
- Your company or organisation name
- The details of your enquiry, including site type, location and dates
When you visit this website, our hosting provider may automatically record your IP address, browser type and the pages you view, for security and performance purposes.
If you apply to work with us, we collect the information necessary for screening and licence verification, including your SIA licence number, employment history and right-to-work documentation.
Why We Use It
We process your personal data on the following lawful bases:
- Legitimate interests — responding to enquiries about our services and maintaining our business records.
- Performance of a contract — where you engage us, to plan, staff and deliver the security services agreed.
- Legal obligation — where we are required to retain records, for example in relation to licensing, employment or incident reporting.
We do not use your data for automated decision-making or profiling.
Who We Share It With
We do not sell your personal data, and we do not share it for marketing purposes.
We may share limited information where it is necessary to deliver a service or meet a legal duty:
- With officers assigned to your site, where operationally necessary to carry out the assignment.
- With our IT, hosting and email providers, who process data on our behalf under contract.
- With the Security Industry Authority, insurers, or law enforcement where we are legally required or permitted to do so.
How Long We Keep It
We keep personal data only for as long as there is a clear reason to.
- Enquiries that do not proceed: up to 12 months, then deleted.
- Client records and contracts: for the duration of the engagement and 6 years afterwards, to meet our legal and insurance obligations.
- Incident reports: retained in line with our contractual and legal duties.
- Recruitment records for unsuccessful applicants: up to 12 months.
How We Keep It Secure
Access to personal data is limited to those who need it to do their job. Our systems are password protected, and any personal data we hold on paper is kept securely and destroyed when no longer needed.
Officers are briefed on confidentiality as part of their induction, and are required to handle client information appropriately both during and after an assignment.
Your Rights
Under UK data protection law you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct anything that is inaccurate or incomplete.
- Ask us to delete your data, where there is no overriding legal reason for us to keep it.
- Object to, or ask us to restrict, how we use your data.
- Request that we transfer your data to another provider.
- Withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email info@sanzeros.com. We will respond within one month.
Cookies
This website uses only the cookies necessary for it to function and to keep it secure. We do not use advertising cookies or sell data to advertisers.
You can block or delete cookies through your browser settings. Doing so may affect how parts of this website work.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first at info@sanzeros.com and we will do our best to put it right.
You also have the right to complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF — telephone 0303 123 1113, or at ico.org.uk.
Changes To This Policy
We review this policy periodically and will update it if how we handle personal data changes. Any updates will appear on this page with a revised date.
Ask Us About Your Data
If anything here isn’t clear, or you want to know what we hold about you, get in touch and we’ll tell you straight.